# Missing Emails

Are you missing an email from Everstrike?

If yes, here are some things to check:

* Is the email in your spam folder?
* Gmail users only: Is the email in your *Promotions* tab?
* Did you spell your email address the same way as when signing up? (note that email addresses on Everstrike are case-sensitive).

If you still can't find it, and have waited at least 10 minutes (to rule out a potential processing delay on behalf of your email client), please [contact support](https://references.everstrike.io/account/contact-us).