# Missing Emails Are you missing an email from Everstrike? If yes, here are some things to check: * Is the email in your spam folder? * Gmail users only: Is the email in your *Promotions* tab? * Did you spell your email address the same way as when signing up? (note that email addresses on Everstrike are case-sensitive). If you still can't find it, and have waited at least 10 minutes (to rule out a potential processing delay on behalf of your email client), please [contact support](/account/contact-us.md). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://references.everstrike.io/account/missing-emails.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.