> For the complete documentation index, see [llms.txt](https://references.everstrike.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://references.everstrike.io/account/contact-support.md).

# Contact Support

### Contact us

Contact Everstrike Support through any of these channels:

* Email: <support@everstrike.io>
* Telegram: message an admin in the [Everstrike Telegram channel](https://t.me/everstrike_dex)
* Discord: message an admin in the [Everstrike Discord server](https://discord.com/invite/RS9bAdBbvH)

Urgent requests typically receive a response within 6 to 24 hours. Non-urgent requests typically receive a response within 3 to 5 business days.

### Help us investigate

Include your Everstrike account email and a clear description of the issue.

For transaction issues, include the transaction hash and the affected wallet address.

{% hint style="warning" %}
Never share your wallet recovery phrase, private keys, or password with anyone.
{% endhint %}